[WarpCast] HP Customer Care Followup - 1/20/99




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****************************** WarpCast ******************************
Source: Colin Hildinger (colin@os2games.com)
Moderator: Christopher B. Wright (wrightc@dtcweb.com)
**********************************************************************
 
In a previous WarpCast posting 

(http://www.os2ss.com/warpcast/wc2766.html) 

I mentioned that HP had a nice driver notification service.  I suppose 
that many of you found it at the URL I indicated 

(http://www.hp.com/cposupport/eschome.html).  

Many of you also sent me emails saying that you couldn't figure out 
where to go.

Basically, you follow the menus until you get to the page where you 
can download drivers for your printer.  You then select the "Notify Me" 
button near the OS/2 printer driver you'd like to be notified 
about and you'll be asked to sign up for the service.  Some printers 
don't have OS/2 drivers listed, I can't do anything about this.  At 
least one (the LaserJet 1100 series) incorrectly tries to sign you 
up to be notified when the Windows 95 drivers are updated. I recommend 
giving feedback at:

http://www.hp.com/cposupport/mailers/feedback.html

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